Managing change notifications

Having a mastery of the changes in the healthcare industry is an essential part of the quality system and the risk management process. We especially attach a great deal of importance to change notification management.

That is why we transmit in-depth files to you and answer any additional questions you may have. Our goal is to provide you with enough data to make it easier for you to make your own assessments.

Our customers particularly appreciate our thoroughness and our proactive approach in this field.

Claims processing

Our objective is to provide you with safe, high-performance products, while ensuring a high level of service.

But if you have any problem with the items or assemblies we supply to you, notify us as quickly as possible by writing to us using our contact form.

Your claim will be registered as soon as we receive it and will be managed by our Quality Service. It is important for us to handle your claim as quickly as possible, and we attach a great deal of importance to the level of quality of our response and, of course, we will do everything we can to make sure it doesn’t happen again.